News > ‘Citizen always right’ should be governance mantra: PM Modi

‘Citizen always right’ should be governance mantra: PM Modi

21/01/2023 08:18 AM | Click to read full article

Drawing an analogy to the adage in the world of business that the “consumer is always right”, PM Narendra Modi remarked that a similar mantra of ‘citizen is always right’ should be implemented in governance and administration as he stressed on people-centric policy-making. “Just like saying in the business world that the ‘consumer is always right’, our mantra in governance should be ‘citizen is always right’. The same feeling gives more strength to the tendency to serve,” Modi said.

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