News > Amazon Alexa: How Alexa understands what you mean and not what you say
Amazon Alexa: How Alexa understands what you mean and not what you say
Techrepublic | 25/09/2020 11:09 PM | Click to read full article
“Did You Mean?” is a great example feature. It’s addressing problems that come up with the most basic control situation in the home using Alexa, like, “Alexa, turn on the lamp.” And often there is not an exact match. There may be a reading light, or there may be a red bedroom lamp or overhead lights.
“We’ve got to figure out what it is that the customer actually means, not just what they said."