The hotel times | 19/08/2020 09:50 PM | Click to read full article
Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants. Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers.
Forty percent of those surveyed said they would feel safer if they could view the menu from their mobile device, while 35% would like to be able to pay in the same manner. Respondents also cited an increase in loyalty to the brands they frequented during stay-at-home-orders.