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Importance Of Personalization In Customer Service

Tech Story | 21/01/2022 12:03 PM | Click to read full article

Add a tint of sophistication to the quote and you have the term, "Personalized customer service."Personalized customer service refers to meeting the needs of each individual customer and tailoring services that satisfy their diverse needs and preferences.

You can achieve personalization and customer satisfaction through the simplest of ways like adding your customer's name to the automated promotional emails.