News > New warning issued for rebooking air travel after delays, cancellations

New warning issued for rebooking air travel after delays, cancellations

Kathleen Marcozzi tried to search online for her airline's phone number to rebook a flight, but the person she eventually spoke to told her it would cost $400 and sent a document to sign from an unrelated company. The Better Business Bureau received nearly 200 reports of similar airline travel scams, many of which have involved operators posing as airline employees, rebooking or canceling flights without refunds and even using images or logos of valid companies.